ROBERT CASA
Pre-production evidence

Furniture Sampling and Approval Process

Use the sample to close specific product questions before production—not as a vague visual reference. This workflow separates published sample terms from details that require a current quotation.

Reviewed by ROBERT CASA Product & Project Team · Last reviewed July 15, 2026

Verified business facts

What is currently published as confirmed

  • The published sample policy charges the sample at cost plus USD 50 shipping.
  • The published policy credits the sample fee against a first order above USD 1,500.
  • The published credit window is six months.
  • Samples support review of material, color, proportion, construction, and finish before a larger order.
Confirm for each quotation

What changes by product or project

  • Whether the request needs a material swatch, finish sample, component mock-up, or full product sample.
  • Exact sample cost, courier route, sample production time, transit time, and customs responsibility.
  • Which characteristics are approval criteria and which natural variations remain acceptable.
  • Whether a changed dimension, material, color, hardware, or construction detail requires a new sample.
Six-stage approval record

What the sample must resolve

01

Define scope

List the exact questions the sample must answer: material, color, size, construction, comfort reference, finish, or packaging.

02

Quote sample

Confirm sample type, cost, shipping, estimated timing, and what happens if the brief changes.

03

Create record

Assign the product name or formal ID, sample version, requested specification, and reference images.

04

Review

Compare the delivered sample against the written criteria; record photos and measured observations.

05

Close exceptions

Approve, reject, or approve with written changes. Unresolved items remain open rather than being assumed.

06

Release production

Reference the approved sample version in the final quote or production specification.

Approval checklist

CheckRecordDecision
Product identityProduct ID/SKU, name, sample version and imagesCorrect / revise
Material and colorNamed material, color reference, finish and acceptable variationApprove / resample
DimensionsUnit, overall dimensions and any project-critical clearancesApprove / update drawing
ConstructionVisible frame, joints, seams, hardware, base and moving partsApprove / correct
Project requirementAny required test or document tied to the exact material and productEvidence received / still open
Evidence-led FAQ

Questions to resolve before an order

Is every sample a full finished chair?

No. The appropriate sample may be a material swatch, finish sample, component, mock-up, or complete product. The quotation should define the sample type and what it is intended to approve.

What should an approval record include?

Identify the product, sample version, approved materials and color, dimensions, visible construction details, approved deviations, reviewer, approval date, and any open item that still requires confirmation.

Does sample approval replace a final production specification?

No. The approved sample should be referenced by the final written specification. Quantity, packaging, labels, documents, production timing, and commercial terms still need written confirmation.

What happens if the brief changes after approval?

Record the change, review its cost and timing impact, and decide whether a revised sample or written confirmation is required before production continues.